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Bring It Back Packaging Recycling Scheme Terms & Conditions

This simple recycling scheme entitles Lush customers in the UK and Ireland to exchange any individual Qualifying Lush Packaging item for 50 pence/cents towards their in-store purchase at the same time.

  1. This scheme is subject to the terms below.

    1. Firstly, check your packaging is eligible for the scheme. This scheme applies to the
    following full sized Qualifying Lush Packaging items:
    ● PET clear plastic bottles (with lids)
    ● PP pots clear & black (with lids)
    ● PP Makeup packaging
    ● HDPE bottles (with trigger/spray tops)
    (each referred to as “Qualifying Packaging”).

    2. The following items are excluded from the scheme and are not Qualifying Packaging:
    ● Any non-Lush packaging of any material
    ● Non-plastic Lush packaging (i.e. glass jars or tins – please reuse these items
    where possible or recycle locally) 
    ● 10 gram sample pots (we will still accept these back for recycling)

    3. The scheme will apply only to Qualifying Packaging originally purchased from a Lush store or the official Lush website, and Lush store staff shall have sole discretion in determining whether any packaging qualifies under this scheme.

    4. Qualifying Packaging should be empty and thoroughly cleaned before returning to a Lush shop.

    5. Once you have one or more Qualifying Packaging empties and they are sparkling clean, you are ready to shop! Take them along to any Lush store in the United Kingdom or Republic of Ireland and present them at the point of paying for any items you wish to purchase.

    6. This is an in-store scheme only. There is currently no equivalent for online sales.

    7. For each item of Qualifying Packaging, you’ll receive a 50p/c return towards your purchase of any qualifying full price product.

    8. The following products are excluded from this scheme and may not be purchased
    with packaging returns money:
    ● Lush Charity Pot (we wouldn’t want to deprive the charities, even for a cause
    as good as recycling);
    ● Any campaign products raising funds for charities or non-profit organisations;
    ● ‘Swag’ items such as clothing, tote bags and cosmetics pouches;
    ● Knot Wraps;
    ● Certain gift boxes;
    ● Sale items;
    ● Lush paper carrier bags;
    ● Make-up brushes.

    9. This offer has no cash value and you will only be able to receive the 50p/c return
    towards purchases made at the same time the Qualifying Packaging is returned. No credit will be offered against future purchases.

    10. If the value of the returned Qualifying Packaging under this scheme exceeds the value of the purchase, no cash equivalent or future credit will be given.

    11. Members of staff using the scheme in conjunction with a staff discount will receive
    25p/c per item of Qualifying Packaging towards their eligible purchase. All other terms remain the same.

    12. You have the choice of whether to receive the 50p/c return under the Bring It Back
    scheme or accept a face mask or scalp mask (available in participating stores) under
    the 'Five for a Fresh Mask' scheme. It is not possible to receive both. Further details
    of the 'Five for a Fresh Mask' scheme can be found on our website here.

    13. This scheme is scheduled to run throughout 2021 and will continue subject to review and further communication.

    14. The scheme does not apply to stores outside of the United Kingdom or Republic of Ireland.

    15. Lush reserves the right to withdraw or amend this scheme at any time on a month’s notice, such notice to be given on this page.

Comments (13)
13 Comments

lovelush_17

about 1 week ago

Great, I will save all pots and bring them back. when cleaning the pots do I take the labels off or leave the labels on please?

about 2 weeks ago

With the empties being full size does this include empty mask pots and 250g shower gels? Thanks!

Penguina27

about 3 months ago

Is there a limited amount of items you can return at a time? I must have 20 to 30 empties at the moment!

Lush Customer Care

about 3 months ago

Staff

Hi! There is currently no limit to the number of items you bring back to us, so we welcome any that you may have!

CatW

about 3 months ago

Amazing, I have a stash from lockdown I've been waiting to bring in but I'm not a facemask gal, so would be so much easier to swap for money off conditioner or soap. I wish you were giving the 50p for just the black bottle tops to start with though - you previously said to use household recycling for these so I didn't keep the clear plastic bottles, just the tops :-(

about 3 months ago

Awesome. I’ve had the face masks before but tend to forget to use them. This seems much better. Will it be just one 50p each purchase or multiple? I can’t get to the shops very often so I tend to come with a job lol

about 3 months ago

Well done Lush , i've always brought my empty pots back , now even better . Thanks Team Lush !.

about 3 months ago

Can we post them back?

Lush Customer Care

about 3 months ago

Staff

You can post your pots back for a free face mask but the 50p recycling sceme is currently only avaliblee in stores.

glindathegood

about 3 months ago

Brilliant news, thanks guys .. let's hope more businesses follow suit xxx