Suppliers we support
For many years we have had a policy of aiming to purchase our materials direct from producers: the farmers, growers and processors, wherever possible, in order to learn the true story of each ingredient. This means that our buying team travel the world visiting suppliers, to meet the people involved. We see first hand how the ingredient is grown, harvested, mined, processed, etc. This allows us to get a better understanding of the raw materials, where they come from, how they are produced, what potential labour or environmental issues might arise and what might impact the cost of the materials (seasonality, crops, climate, etc).
Purchasing our materials in this way, with face-to-face communication also helps us foster good, honest, long-term productive relationships with the producers/suppliers and guarantees uninterrupted supply of good quality materials to make our products. We are able to ensure our suppliers understand the needs of our business and we also understand the constraints of their operations.
Through buying direct from producers we are also able to support and help finance some really worthwhile and forward-thinking projects worldwide that make us proud.
When the Buying Team are not travelling the world and working out in the field, they provide regular updates, reports and presentations of information on:
- The sources of raw materials that we buy to make our products
- Fair Trade and community trade projects
- Suppliers lists
- The status of ingredients
- Sharing their experiences on buying trips (often very challenging!)
This is constantly evolving as the Lush business grows and we nurture more relationships with suppliers all over the world.
Our stance on child labour is alligned with the ILO standards. We believe the minimum working age should not be lower than the age for completing compulsory education locally. We insist that our suppliers do not engage in any employment of child labour. Should suppliers become aware of any child labour taking place, we would expect them to engage in supporting a training and transition programme to support the child back into education.