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Handmade policy

All of our products are made by hand, fresh, every day.

Our products are made in spaces that look more like big kitchens than manufacturing sites. We have many more people working in our factories than we have machines. We produce cosmetics with our personal touch, creating local jobs and using local resources. Our factories are happy places where the product makers take a care in their work and are proud to have their faces displayed on the packaging of the products they made.  We don’t think of our factory workers as backroom staff, but as the kitchen stars who whip up fresh, amazing products with speed and finesse every day.

That is why we add stickers on our products telling customers who made it, when it was made, when it goes out of date AND include the face of the real person that made it.

See more of our Lush policies and positions

Comment (1)
1 Comment

about 1 year ago

I love Lush but this is the one policy i disagree with. The planet is crying out for plastic free products but a rigid handmade policy can only increase the cost of items like the Naked Shower Gel bottles meaning they are only really accessible as occasional gifts rather than for regular use. I'm sure your customers, and the planet, would forgive a little automation if it meant we could afford plastic free shower gel every day of the year.