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Lush gift cards explained
Lucky enough to get a Lush gift card? Here’s how to use it...
It’s super-simple to buy and redeem your Lush gift card:
- Ask in store and load your Gift Card with your lucky recipient’s chosen amount of cash. Simply wrap it up and give it to them. Alternatively, you can purchase an E-Gift Card here
- They can then redeem their gift card at any one of our stores or online on any lovely Lush product that their heart desires
The facts about Lush gift cards
To check your balance, please ask in store or you can check online here.
To save on paper (and be kind to the environment) we don't provide the buyer with a receipt of the loaded amount.
You don't have to spend the whole amount in one go. And, if you need to know your remaining balance, you can simply ask at the till or check online here.
Top your Lush Gift Card up whenever you like - they're re-usable. If you're finished with one, return it to us and we'll melt it down and reuse the plastic as part of our recycling scheme! Unfortunately, it is not possible to top up an E-Gift Card.
You can also use your Lush Gift Card to shop online. Simply select Lush Gift Card as your payment method at checkout.
You don't have to spend the whole amount in one go. And, if you need to know your remaining balance, you can simply ask at the till or check online.
7450455
about 4 days ago
Lush Customer Care
about 2 days ago
Staff
Hi there,
Thanks for getting in touch and for your patience while our inbox has been rather full!
If you have emailed [email protected] someone should be with you as soon as they are able.
Gift Cards should no longer expire after 2 years and can still be investigated once expired by Customer Care so please do get in touch with any enquiries.
-Jess, Lush Customer Care UK & Ireland
about 5 days ago
Lush Customer Care
about 4 days ago
Staff
Please send us an email to [email protected] and we can discuss this with you directly. Please be aware that we have lots of emails to get through at the moment and will get back to you as soon as we can.
Lisajd3_6584166
about 1 month ago
Lush Customer Care
about 1 month ago
Staff
Hi there! Please get in touch with us at [email protected] with an image of the back of your gift card, and we can look into this for you.
Colinandshona_7338205
about 1 month ago
Lush Customer Care
about 1 month ago
Staff
It will still work, don't worry
about 1 month ago
Lush Customer Care
about 1 month ago
Staff
Thanks for reaching out. Please email, [email protected] with a photo of the back of each card, we can check for you.