Lush Showcase 2018 Ticket FAQ

Read on for answers to all your burning questions surrounding The Lush Showcase tickets

Are there ID or minimum age requirements to enter the event?

No - anyone can attend The Lush Showcase, and infants under four are free. Anyone aged 15 and under does need to be accompanied by an adult aged 18 and above. Please also be aware that some of the exhibits and content at the event will deal with adult themes which some parents may consider unsuitable for children.

The age ranges for tickets are as follows:

Infants aged four and under - free

Five to 15 years -  Child's ticket

16 and above - Adult's ticket

What is included in the Ticket?

Entry only

(Travel, food and drinks are not included, but delicious lunch options and beverages will be available to purchase at the event.)

What ticket types will be available?

On Sale 18th June - 1st July

Early Bird Adult £15  

Early Bird Child £5

On Sale 1st July - 1st September

Standard Ticket Adult £20

Standard Ticket Child £7

On Sale 1st September

Last Chance Adult £25

Last Chance Child £9

Until Sold Out 

#LushLabs Pass Adult £35

#LushLabs Pass Child £25

What do I get if I decide to purchase a #LushLabs pass?

#LushLabs Pass holders will receive fast-track entry to their chosen day of the event, and an exclusive product, tote bag and patch unavailable anywhere else to be collected on the door. Keep your eyes peeled on Facebook, Twitter and Instagram to vote for the bespoke swag designs that you’ll receive on the day.

(Travel, food and drinks are not included, but delicious lunch options and beverages will be available to purchase at the event.)

Where and when is the event?

The Lush Showcase will be held at Manchester Central Convention Complex Ltd., Petersfield, M2 3GX on Sunday 23rd and Monday 24th September 2018.

What time does the event start and finish?

The event will run from 10am to 7pm on both days, with last entry at 6pm.

Is there disabled access?

Yes. You’ll find details here.

I have a carer - do they need a ticket?

If you arrive together, your carer does not need to purchase a ticket. Turn up together and you can both come on in. If your carer would prefer the reassurance of having a ticket please contact [email protected] and this can be sorted for you.

When will I receive my ticket?

Your ticket will be emailed to you within two weeks of your order. All tickets will be in the one name. Please contact [email protected] should this not happen.

How can I contact you with any further questions?

Please email us at [email protected]

What if I need a refund?

We can refund your ticket up to two weeks in advance of the event. Please contact our Customer Care Team on 01202 668545 or at [email protected] who can process this for you.

Is my ticket transferrable?

We understand things happen - all tickets will be in the main purchasers name. The name will not be checked on arrival so there is no need to have this changed.

If you need to change the date of your ticket please email [email protected]

What’s going to be there?

The Lush Showcase is a vibrant, varied and interactive event where you can expect a first look at innovative new products, get a hands-on opportunity to make products alongside our wonderful Manufacturing team, delve deeper into our ingredients and how they're sourced, take a closer look at our immersive Lush Spa experiences, and hear from some inspirational guest speakers - along with lots more!

Please stay tuned on our Social Media channels and website for more information closer to the event date.

Comments (4)


about 1 year ago

When will we be able to buy items from the event online? :)

about 1 year ago

The showcase was actually really rubbish for what it was worth, you couldn’t buy anything from the shop without a 5 hour wait, the air balloons didn’t work , not enough choice of food, I wasted £140 on coming up from London to Manchester to come and see this and I now know that your company is no longer having any of my money

about 1 year ago

Are we able to buy new products during the event ?

Lush Customer Care

about 1 year ago


There will be shops there for you to purchase things :D

Related content (0)

Related products

0 items