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Product policy

At Lush we don’t take ourselves too seriously and like to have fun and fizz as much as possible in all we do.

But the one thing we are always serious about is our products, their quality and their ingredients.  It is important to us that first and foremost our products have an integrity of their own and work well for the customer. We want our products to be value for money, whilst not cutting corners or costs by exploiting the planet or people to obtain the ingredients.



More than marketing

Inventing effective products


See more of our Lush policies and positions

Comment (1)
1 Comment


about 6 years ago

Your web pages and catalogue's fail so show all the weights and proper sizes on some of the products. This is not transparent to the consumer. Some of the pictures are misleading as well, for instance you show small bath bombs with the same size picture as a large bath bomb misleading people into thinking they are getting more for their money. THIS PRACTICE IS ILLEGAL IN THE UK and must stop. I will allow until the end of January for you to correct the errors before I report you to trading standards and the weights and and measures people for these illegal practices.