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Shopping at Basingstoke

Step off the train, alight at the bus station or walk down from the historic top of the town and you’ll smell it; the unmistakable scent of a LUSH store. You’ll find our Basingstoke store inside Festival Place, on the ground floor. 


Customers at LUSH Basingstoke come for the Bath Bombs, and they stay for the great product advice and friendly conversation. The team are experts at helping you to find just the right combination of products for the perfect bath; for yourself or a loved one! 


Basingstokers love to party, with over 700 guests enjoying a LUSH Party experience since 2019. For 2020 we’re shaking things up and offering an online Party experience (contact us to find out more!). 


Always innovating, the team at Basingstoke are organising new ways to shop in this post Covid era, including an Order & Collect service enabling customers to avoid the queues or make the most of a break from work. Click here to place your order for collection.


The Basingstoke team believe that all are welcome, always - and they look forward to seeing you soon.


Comments (2)


about 7 months ago

I went to the Basingstoke Lush store a couple of weeks ago and I didn't find the "team of experts" helpful at all after they told me they didn't have my favourite bubble bar in stock. They didn't even try to recommend anything else, they just left me to it… it wasn't as if the shop was busy so they couldn't advise me on other products, they just didn’t bother. Also, I found staff and other customers weren’t adhering to social distancing either. This isn’t a branch of Lush I’ll be rushing back to.

Lush Customer Care

about 7 months ago


Hello, Please contact us on [email protected] so we can resolve this for you. Thank you!