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Packaging
It’s not plastic! Your Lush products are packaged in eco-pop chips, a potato starch-based packing material which biodegrades quickly in water and soil.
Solid products are shipped naked, liquids and creams in minimal black pot packaging. Made from 100% recycled plastic, we ask you to return your black pots to store in order to close the loop and keep the Lush plastic supply completely self-sufficient and out of landfill.
For a limited time, spend £45 on our products and enjoy FREE standard delivery within the UK. Due to continued unprecedented order volumes we have temporarily disabled Next Working Day Delivery, Saturday and Sunday Delivery services. We are working hard to ensure our normal services can resume as soon as possible.
Standard Delivery (£3.95) - If you select this option, parcels weighing less than 2.5kg will be sent with Royal Mail so keep your eyes peeled for your local postie! For larger orders (over 2.5kg), we will use a courier, which will require a signature upon delivery.
Our Next Working Day Delivery* (£6.95) option will be sent via courier and will require a signature. It will be delivered between 8am and 8pm
Our Saturday Delivery* (£8.95) option will be sent via courier and will require a signature. It will be delivered between 8am and 6pm.
Our Sunday Delivery* (£8.95) option will be sent via courier and will require a signature. It will be delivered between 8am and 6pm.
| Service | Delivery | Package Weight | Price |
|
Next Working Day Delivery* Parcels will require a signature and will be delivered between 8am and 8pm the next working day. |
Available on orders placed before 3pm, Monday - Thursday. Orders placed between 3pm Thursday and 3pm Friday will be delivered on the following Monday. Orders placed between 3pm Friday and 3pm Monday will be delivered on Tuesday |
Up to 20kg | £6.95 |
|
Saturday Delivery* Parcels will require a signature and will be delivered between 8am and 6pm on Saturday |
Order before 3pm Friday to receive your delivery on Saturday. Orders placed after 3pm on Friday will be delivered on the following Saturday. |
Up to 20kg | £8.95 |
|
Sunday Delivery* Parcels will require a signature and will be delivered between 8am and 6pm on Sunday |
Order before 3pm Saturday to receive your delivery on Sunday. Orders placed after 3pm on Saturday will be delivered on the following Sunday. |
Up to 20kg | £8.95 |
| Standard Delivery | 2 - 4 working days. | Up to 20kg | £3.95 Free when you spend over £45 |
| BFPO Addresses | 7 - 10 working days | Up to 20kg | £3.95 |
*N.B. We regret that next day, Saturday and Sunday deliveries may not be available for all areas of the UK.
The postcodes excluded from our next day delivery service are:
AB31-35; AB41-54; AB36-38; AB55-56; All BT; FK17-21; All GY; HS1-9; All JE; All IM (Isle of Man); IV1-63; KA27-28; KW1-17; PA20-78; PH15-99; PO30-41 (Isle of Wight); TR21-25 (Scilly Isles); ZE1-3 (Shetland Isles).
| Service | Delivery | Package Weight | Price |
|---|---|---|---|
|
Royal Mail |
Up to 7 working days |
Up to 2kg | £3.95 Free when you spend over £45 |
12th January 2021: Due to the new, more complex customs processes for parcels destined for Europe, our Couriers have currently suspended delivery services into European destinations. We are still shipping parcels under 2kg via Royal Mail. For orders under 2kg, you will have the option of Royal Mail. Your parcel will be delivered by your local postal service. For orders over 2kg, see the International Courier options below. International orders sent with Royal Mail are not tracked.
The following options are only available from customers ordering from the UK website and prices are determined by your location.
The amounts provided below show the current minimum delivery charges offered by Lush Retail Limited and are provided as estimates only. Additional charges may be incurred dependent upon the size, weight and value of the goods. The actual delivery charges will be calculated for you on the checkout pages prior to placing your order. Please see our Terms and Conditions for further details on delivery
| Service | Delivery | Package Weight | Price |
|---|---|---|---|
|
USA |
7 - 10 working days |
Up to 1kg 1kg to 2kg |
£9.95 £17.95 |
| EU Member Countries | Within 7 working days | Up to 1kg 1kg to 2kg |
£8.95 £10.95 |
| All other countries | 7 - 10 working days (subject to customs |
Up to 1kg 1kg to 2kg |
£13.95 £24.95 |
Due to the impact of Covid-19, our international courier costs to countries outside Europe have been increased. This is now reflected in our shipping costs. Due to both the measures we have put in place to make sure we are keeping staff as safe as possible and current transport delays to international deliveries, orders are likely to take three weeks or more to reach you.
If your order weighs over 2kg, we will send your parcel via a courier, which will require a signature upon delivery. You can also select a courier for orders under 2kg, if you prefer.
The following options are only available from customers ordering from the UK website and prices are determined by your location.
The amounts provided below for delivery show the current minimum delivery charges offered by Lush Retail Limited and are provided as estimates only. Additional charges may be incurred dependent upon the size, weight and value of the goods. The actual delivery charges will be calculated for you on the checkout pages prior to acceptance of your order. Please see our Terms and Conditions for further details on delivery.
| Service | Delivery | Package Weight | Price |
|---|---|---|---|
| Belgium, Ireland, Luxembourg, Netherlands | 5 - 7 working days | Up to 20kg |
£14.45 |
| France | 5 - 7 working days | Up to 20kg |
£16.95 |
| Germany | 5-7 working days | Up to 20kg | £18.95 |
| Austria | 5-7 working days | Up to 20kg | £20.45 |
| Spain | 5-7 working days | Up to 20kg | £21.95 |
| Denmark, Finland, Italy, Portugal, Sweden | 5 - 7 working days | Up to 20kg | £20.95 |
| Bulgaria, Romania | 5-7 working days | Up to 20kg | £23.95 |
| Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovak Republic, Slovenia | 5 - 7 working days | Up to 20kg | £24.95 |
| Croatia, Greece | 7 - 10 working days | Up to 2kg 2kg to 3kg 3kg to 4kg 4kg to 5kg 5kg to 6kg 6kg to 7kg 7kg to 8kg 8kg to 9kg 9kg to 10kg 10kg to 15kg 15kg to 20kg |
£35.95 £38.95 £41.95 £44.95 £47.95 £50.95 £53.95 £56.95 £59.95 £65.95 £75.95 |
| Albania, Belarus, Cyprus, Iceland, Macedonia, Malta, Moldova, Norway, Serbia, Switzerland | 7 - 10 working days (subject to customs clearance) |
Up to 2kg 2kg to 3kg 3kg to 4kg 4kg to 5kg 5kg to 6kg 6kg to 7kg 7kg to 8kg 8kg to 9kg 9kg to 10kg 10kg to 15kg 15kg to 20kg |
£32.00 £35.00 £38.00 £40.00 £42.00 £44.00 £46.00 £48.00 £50.00 £60.00 £70.00 |
| USA & Canada | 7 - 10 working days (subject to customs clearance) |
Up to 2kg 2kg to 3kg 3kg to 4kg 4kg to 5kg 5kg to 6kg 6kg to 7kg 7kg to 8kg 8kg to 9kg 9kg to 10kg 10kg to 15kg 15kg to 20kg |
£26.40 £29.60 £32.80 £37.00 £39.20 £42.40 £45.60 £48.80 £52.00 £63.00 £74.00 |
| Andorra, Gibraltar | 5 - 7 working days | Up to 20kg | £22.95 |
| Australia, Japan, Malaysia, New Zealand, New Caledonia, Republic of Korea, Singapore, Ukraine | 7 - 10 working days (subject to customs clearance) |
Up to 2kg 2kg to 3kg 3kg to 4kg 4kg to 5kg 5kg to 6kg 6kg to 7kg 7kg to 8kg 8kg to 9kg 9kg to 10kg 10kg to 15kg 15kg to 20kg |
£35.40 £40.60 £45.80 £51.00 £54.20 £57.40 £60.60 £63.80 £67.00 £78.00 £89.00 |
| All Other Countries | 7 - 10 working days (subject to customs clearance) |
Up to 2kg 2kg to 3kg 3kg to 4kg 4kg to 5kg 5kg to 6kg 6kg to 7kg 7kg to 8kg 8kg to 9kg 9kg to 10kg 10kg to 15kg 15kg to 20kg |
£45.40 £50.60 £55.80 £61.00 £66.20 £71.40 £76.60 £81.80 £87.00 £108.00 £129.00 |